The previous week was extremely eventful for International Business Machines Corp. since the JAMF National User Conference took place in Minneapolis. During this conference, IBM executive talked about the new change in trend where the corporate sector is now more inclined towards Apple Mac computers than Microsoft PCs. It is said that the users are now embracing a change in preferences where the use of Windows computers at workplaces is declining where Apple’s Mac is easy taking over. At this point of time, Microsoft has now joined hands with various manufacturers so that more consumers are engaged with Windows. However, IBM has a relatively different approach where it considers the premium operating system Mac, OS X as the game changer. Fletcher Previn, who is the Vice President of Workplace as a Service at IBM expressed his perspective over Apple products in front of thousands of Apple IT administrators. He mentioned earlier in June, that IBM decided to introduce a Mac in the workplace and since that time, the adoption rate for Apple’s products and services is actually exceptional. According to the company, around 130,000 Mac and iOS products are now being used within the environment. The rate at which Macs are being deployed is massive where weekly 1,900 units are installed. The ease products offer is exceptional since 24 helpdesk workers is available at all times to deal with any Information Technology related constraints. Another astonishing thing that the company mentioned was that only 5% of the Mac users call the company’s helpdesk for assistance whereas 40% users used to make the call while using Windows. So Mac users are actually good on their own and do not require much assistance thus a small team can serve the purpose. Mr. Previn is extremely content with the installation and commends the team at Apple to install the services in a relatively short span of time. Moreover, statistics also support his vision since Big Blue does not need a huge team to deal with issues. IBM at this point is offering new Mac which is very easy to setup. It was also stated that through Apple’s Device Enrollment Program and JAMF Software Casper Suite, the IBM employees can easily install software, configurations and apps that have been approved by the Information Technology team. It is evident that Big Blue is contented with the decision it has made and is also encouraging others to deploy Mac in their workspace.
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